Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery locations, and specific preferences for your floral needs. We also obtain payment details when you place orders, though these are handled securely by our payment partners.

For our corporate clients, we may collect extra business information such as company registration details, preferred delivery times, and budget expectations. This helps us deliver a service that is tailored to your corporate requirements.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and understand how clients find our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Stone Bridge Haven respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Practices

We treat the protection of your personal information with utmost seriousness and employ suitable technical and organizational controls to safeguard it. This includes secure data storage, encrypted transmissions, and restricted access to personal information within our organization.

Although we deploy robust security measures, no method of online transmission is completely secure. We continuously update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, correct, delete, or limit the use of your personal information.

To exercise these rights, please contact us using the information at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to provide our services and meet legal obligations. Retention periods vary based on the type of data and the purpose for which it was collected.

Cookies and Site Tracking

Our site utilizes cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie settings in your browser's preferences. However, turning off certain cookies might impact the site's functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.

External Links

Our site may include links to third-party websites or services. This privacy policy covers only Stone Bridge Haven and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial modifications occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.